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How To Connect A Live-Chat Support?

March 19, 2021
  1. Login to platformcore.pw
  2. Go to "Settings" and "Link Accounts" section
  3. Click on tag icon below the Chat bubbles logo 
  4. You'll always have access to those tags here 
  5. You'll have to simply add them into the head tag and at the end of the body tag
  6. Go to your WordPress Dashboard
  7. Go to "Plugins", then "Add New"
  8. Search in the plugin search bar : Insert Headers and Footers"
  9. Click "Install Now" button 
  10. Then click " Activate" Go to "Settings", then "Insert Headers and Footers" 
  11. Go to the PlatformCore's tab and click "Copy Code" with the 1st tag 
  12. Go back to the WordPress tab and PASTE the tag into "Scripts in Header" 
  13. Go to the PlatformCore's tab and click "Copy Code" with the 2nd tag 
  14. Go back to the WordPress tab and PASTE the tag into "Scripts in Footer" 
  15. Click "Save" to validate them 
  16. To see if it's working, you can visit your website with a incognito window 
  17. You'll see the live-chat bubble and you can test it
  18. Go to your "Support Management" section, you will be able to communicate with your audiences 
  19. Well done for this integration!
Full Process: 
  Live-chat Support Integration Full Process 
 From now on, you can integrate your Dialogflow agent to automate your Support!